What does ISO 9000 offer?

What does ISO 9000 offer? For one thing, it offers you continued
business with customers who may be requiring you to register. That is
a pretty strong benefit right there.
These customers may never question your quality, but these customers
depend heavily on their main suppliers. They know they can
improve their quality and through-put, if you improve yours.
 Just because you are great does not mean you are as great as you could
be. ISO 9000 mandates a continuous improvement system. You
can wriggle and fudge, but if you implement that system and work
it conscientiously, you cannot help but improve. Continuous improvement
is not just a buzz term. It is an imperative.
 Just because you are great today does not mean you will be great tomorrow.
Has your industry changed? Has your organization
changed? A well-implemented ISO 9000 helps your organization
adapt to change. It brings independence of individuals and consistency
of practices—two features that tend to resist declines in
performance.

What else does ISO 9000 bring you? When well implemented, an
ISO 9000 quality system improves organization performance. That is,
after all, the whole point. In cases where it does not, the fault tends
not to be in the ISO 9000 process (its inherent deficiencies notwithstanding).
When an ISO 9000 system does not provide substantial benefits and
improvement in performance, it is usually because management
has consciously chosen to cut corners, blowsmoke,
stay uninvolved, and starve the system of all but the most essential
resources. “We’ll do this stupid thing, but we’re sure not going
to change the way we operate.”
ISO 9000 registration brings you one more thing that your organization
may not have today: International credibility. ISO 9000 is deployed
and practiced in nearly 100 countries around the world. In
today’s ever-growing international economic climate, this is not a bad
emblem to have, however narrow the scope of your market today.